Warranty
All Moving Life ATTO scooter products sold on our website are covered under the
manufacturer’s warranty provided directly by Moving Life.
Warranty coverage, including but not limited to parts, repairs, replacements, service approvals,
and warranty claims, is handled exclusively by the manufacturer in accordance with their
warranty terms and conditions.
⚠️ Labour costs are not covered under the manufacturer’s warranty.
Customers may be responsible for any labour, service, diagnostic, or installation charges
associated with warranty or non-warranty repairs, even when a part is approved for replacement.
Our company acts solely as a retail distributor and does not provide or administer warranty
coverage for Moving Life products. For warranty service, customers may be required to contact
Moving Life or an authorized service provider directly.
Warranty terms, coverage periods, exclusions, and labour policies may vary by product model
and are subject to change by the manufacturer without notice.
Two-year limited warranty – Structural frame components, including mobility scooter chassis,
steering mechanism, seat mechanism, rear wheels extensions, welds on entire products.
Two-year limited warranty – All electronic parts, including controllers and battery chargers.
Servicing to the controller or battery charger must be carried out by an authorized Moving Life
dealer. Any attempt to open or dismantle these items renders the guarantee void on that item.
Two-year limited warranty – Drivetrain, including motor, front wheel fork and brake.
One-year limited warranty – Batteries are covered by a one-year warranty from the original
manufacturer. Gradual deterioration in battery performance due to not following usage
instructions specified in the owner’s manual or wear through heavy use is not covered.
