Medical supplies in Canada
28 Years In Business (est. 1993) Delivering Medical Supplies Across Canada
Our products offer state-of-the-art technology that ensures safe & reliable performance. We never lose sight of what our medical supplies mean to our customers and their daily life.
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New Office Hours
Monday to Friday
9:00 am. to 5:00 pm
Store and Warehouse Location
34 Futurity Gate, Unit 15 Concord, Ontario L4K 1S6
COVID-19 Announcement
We are continuing to supply products to our customers to the best of our ability
In this midst of the COVID-19 pandemic, we endeavor to keep our employees and customers safe by implementing the best practices as laid out by our government and ministries of health. Working within these restrictions, we continue to provide medical supplies to our customers to the best of our ability. Most of our supply lines are intact and stock continues to come in.
We want to prevent the spread of COVID-19
Employees who are able to work from home are doing so and no employees showing symptoms of COVID-19 will be attending our warehouse or offices. Our facility is currently being staffed by a skeleton crew to minimise social contact.
Our store/warehouse at 15-34 Futurity Gate in Concord is open to customers at reduced working hours of 10:00 am to 4:00 pm Monday to Friday. Customers uncomfortable with entering our premises can be served at the front entrance service window and their purchases can be picked up from our warehouse entrance at the rear of the building.
During this time of uncertainty and restricted activity we wish all our customers, suppliers, dealers and their loved ones the best of health. We are available to provide any help we can to meet their needs.
Thank you,
Factory Direct Medical Team
Mission Statement
Our customers are our most important focus.
We will always do our best to meet your needs, from streamlining your online shopping experience to shipping your medical supplies.
We strive for comfort, convenience, performance, and durability.
As a Canadian distributor of durable medical equipment supplies and aides, we are committed to providing affordable solutions for value-conscious consumers. We’re on a continuing quest to improve the standards of comfort, convenience, performance, and durability of the medical supplies we sell.
As a leading distributor of power folding wheelchairs, lift chairs, mobility scooters, walking aids, ramps, compression socks and bath safety products, we take great satisfaction in the superb craftsmanship and lasting durability of all of our growing product lines. We use only the highest quality components to give you the ultimate in comfort, convenience and style - with minimum maintenance.
Latest Products
Ask Us About Our Air Miles- Made from aluminum
- Standard with nylon upholstery
- Can be used as standard self-propelled wheelchair or a transport chair all in one
- Comes with two sets of wheel locks, one for use with wheelchair and one for the use with transport chair
- Detachable desk length armrest
- Folding back rest for easy transport
- Swing away detachable foot plate/rests with release/lock
- Comes with anit-tippers
- Nylon handle wheel rim
- 300 lbs weight capacity
- Made from lightweight aluminum
- Fold-down backrest
- Full Length arm rest
- Removable footplate hangers
- Velcro pouch for small items
- 19 lbs when fully assembled
- 19” Wide Seat
- Seat to Floor height: 19"
- Weight capacity 300 lbs
- Available in Blue
- Powder coated aluminum tubing available in Black only
- Seat height adjustability: 19"-20"
- Flip-up desk length armrest
- Swing in/out detachable foot rests
- Nylon handle wheel rim
- Folding back rest for easy transport
- Composite foot plates & caster fork
- Aluminum wheel locks
- PU armpads for extra comfort
- Standard with nylon upholstery
- 300 lbs weight capacity
- 3 Wheel Aluminum Rollator adds maneuverability for indoor use
- Height adjustable from 5' 2" to 6' 4"
- Lightweight 11 lbs
- Solid 8" wheels
- Locking loop brake
- Waterproof pouch
- Weight capacity 300 lbs
- Measurement across the back wheels: 24" wide
- Easy tool free assembly
- Heavy duty model
- Constructed with Aluminum
- Soft basket folds with the walker
- Squeeze to slow and push to lock breaks
- Folds flat for easy transport/storage
- Height adjustable hand grips and seat
- Integrated padded seat and backrest
- 8" PVC wheels
- 500 lbs weight capacity
- Adds 2" of toilet seat height
- Hinged seat allows for easy cleaning and access
- Use in conjunction with your current toilet seat and lid with the supplied hardware
- 300 lbs weight capacity
- Offers a very stable platform compared to regular RTS
- Twist clamp on front helps lock frame to bowl
- Foam rubber handles for strong grip
- Height adjustable from 19” to 23”
- Tool free assembly
- Weight capacity 300 lbs
- Allows the original seat to be used while adding 2" to the height
- Bolts directly to the toilet for safety and stability
- Easy to clean
- 300 lbs weight capacity
- No tools required for Installation
- Riser bolts directly to toilet for optimal stability
- The seat raiser elevates the toilet seat while adding 2" of height
- Riser easily attaches to the toilet(all hardware included)
- Removeable padded arms provide support and security
- Easy to clean
- Elevates existing seat height up to 4 inches
- Offers a very stable platform compared to regular Raised Toilet Seats
- Twist clamp on front helps lock frame to bowl
- Foam rubber handles for strong grip
- No tools required
- 300 lbs weight capacity