Notice: Due to the Covid-19 pandemic, our showroom is closed during the month of January. Curbside pickup is available as needed.
Medical supplies in Canada
28 Years In Business (est. 1993) Delivering Medical Supplies Across Canada
Our products offer state-of-the-art technology that ensures safe & reliable performance. We never lose sight of what our medical supplies mean to our customers and their daily life.
What our customers say
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New Office Hours
Monday to Friday
10:00 am. to 4:00 pm
Store and Warehouse Location
34 Futurity Gate, Unit 15 Concord, Ontario L4K 1S6
COVID-19 Announcement
We are continuing to supply products to our customers to the best of our ability
In this midst of the COVID-19 pandemic, we endeavor to keep our employees and customers safe by implementing the best practices as laid out by our government and ministries of health. Working within these restrictions, we continue to provide medical supplies to our customers to the best of our ability. Most of our supply lines are intact and stock continues to come in.
We want to prevent the spread of COVID-19
Employees who are able to work from home are doing so and no employees showing symptoms of COVID-19 will be attending our warehouse or offices. Our facility is currently being staffed by a skeleton crew to minimise social contact.
Our store/warehouse at 15-34 Futurity Gate in Concord is open to customers at reduced working hours of 10:00 am to 4:00 pm Monday to Friday. Customers uncomfortable with entering our premises can be served at the front entrance service window and their purchases can be picked up from our warehouse entrance at the rear of the building.
During this time of uncertainty and restricted activity we wish all our customers, suppliers, dealers and their loved ones the best of health. We are available to provide any help we can to meet their needs.
Thank you,
Factory Direct Medical Team
Mission Statement
Our customers are our most important focus.
We will always do our best to meet your needs, from streamlining your online shopping experience to shipping your medical supplies.
We strive for comfort, convenience, performance, and durability.
As a Canadian distributor of durable medical equipment and aides, we are committed to providing affordable solutions for value-conscious consumers. We’re on a continuing quest to improve the standards of comfort, convenience, performance, and durability of the medical supplies we sell.
As a leading distributor of power folding wheelchairs, lift chairs, mobility scooters, walking aids, ramps, compression socks and bath safety products, we take great satisfaction in the superb craftsmanship and lasting durability of all of our growing product lines. We use only the highest quality components to give you the ultimate in comfort, convenience and style - with minimum maintenance.
Latest Products
Ask Us About Our Air Miles
- Attends Overnight Pads were developed for users and caregivers looking for a product that can be used for extended periods of time, either day or night
- The Dry-Lock® Containment core helps promote dryness throughout the day or night, which allows users to stay dry, confident and comfortable between changes
- This product is to be used as a pad and pant combo
- Universal - One Size flits most adults
- Unisex
ATTO XL Flight Battery splits in two to overcome strict airline regulations and get on board the flight with you.
ATTO XL FLIGHT BATTERY is an innovative solution which helps overcome strict flight restrictions by simply splitting the 280Wh into two units of 180Wh and 100Wh. When traveling power assurance is key, so investing in a spare battery, that you are sure will not be confiscated by airline officials, is a no brainer.
- The only full battery to easily get on board flights
- Unique split in two units of 180Wh and 100Wh
- Guarantees mobility for an additional 28km/17.4Miles
- Alternating between 2 batteries means you never have to stop
- Backup power assurance when traveling
- Dedicated carrying solutions available with ATTO
- Backpack or the ATTO Essentials Pouch
- Average distance power: 28km/17.3Miles
- Power: 280Wh split into two: 180Wh and 100Wh
- Dimensions: 29cm x 130cm x 8cm
XL Flight Battery User Manual
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ATTO Left-handed Throttle Kit is a simple adaptation to facilitate optimal steering control for left handed users.
ATTO LEFT HANDED THROTTLE KIT is an important ergonomic adaptation for left-handed users to facilitate optimal steering control. Please note that switching from right-handed throttle to left-handed throttle cannot be done alone, but must be performed by an authorized ATTO Dealer.
- No compromising or adapting required
- Economically matched to left-handed use
- 100% steering control with your strong hand
- Dimensions: 21cm x 7cm x 5.5cm / 8.27” x 2.76” x 2.17”
- Weight: 0.19 Kg / 0.42 lbs
Left Hand Throttle Kit User Manual
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ATTO CABLE KIT is a simple ‘switch and match’ solution for travelers. Having all 4 ATTO original global cables means you are always prepared for any socket you may encounter, thus ensuring you can charge up safely and quickly wherever you may be.
Cable Kit User Manual
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Fast, easy and secure protection for minor knee injuries
- Enjoy sports, as pain relief and healing are supported through balanced warmth and medical compression.
- Great comfort with exceptional breathability through quick drying perforated performance material.
- Neoprene-free, made with COOLMAX® AIR technology.
- Feel secure as knee is protected by a snug fit that stays in place.
- Fast & easy slip-on style.
- Colour: Black
Fast, easy and secure protection, relieving patella pain in minor knee injuries
- Enjoy sports, as pain relief and healing are supported through balanced warmth and medical compression.
- Great comfort with exceptional breathability through quick drying perforated performance material.
- Neoprene-free, made with COOLMAX® AIR technology.
- Helps to relieve patella pain. Knee cap pressure is reduced by open design.
- Feel secure as knee is protected by a snug fit that stays in place.
- Fast & easy slip-on style.
- Colour: Black
Actimove® Sports Edition aids with pain relief and healing through balanced warmth and medical compression. Offering great comfort from excellent moisture management and skin-friendly materials. Actimove Knee Stabilizer sleeve desing with adjustable horeshoe for improved patellar tracking. Stays in place with improved fit through elastic hook and loop support strap.
- Great comfort with exceptional breathability through quick drying perforated performance material.
- Neoprene-free, made with COOLMAX® AIR technology.
- Manage patellar pain syndrome with an adjustable horseshoe.
- Added knee support from medial and lateral spiral stays.
- Stays in place with improved fit through elastic hook and loop support strap.
- Easy application with convenient finger-loops.
- Can be worn left or right.
- Colour: Black
Actimove® Sports Edition aids with pain relief and healing through balanced warmth and medical compression. Offering great comfort from excellent moisture management and skin-friendly materials. Actimove Knee Brace with wrap-around simple hinges and condyle pads offers pain-free application through front wrap closure system, and simple hinges provide extra stability.
- "Pain relief and healing are supported through balanced warmth and medical compression."
- Great comfort with exceptional breathability through quick drying perforated performance material.
- Manage knee pain from soft tissue, ligament injuries or osteoarthritis through extra stability from medial and lateral hinges.
- Supports pain-free applicatoin through front wrap closture system.
- Stays in place with improved fit through elastic hook and loop support strap.
- Can be worn left or right.
- Colour: Black
Actimove® Sports Edition aids with pain relief and healing through balanced warmth and medical compression. Offering great comfort from excellent moisture management and skin-friendly materials. Actimove Ankle Stabilizer with criss-cross straps simulates sports taping providing increased stability for ankle and arch of foot.
- Enjoy sports, as pain and healing are supported through balanced warmth and medical compression.
- Great comfort with exceptional breathability through quick drying perforated performance material.
- Increased stability around the ankle and arch of foot with criss-cross straps simulating sports taping.
- Stays in place during athletic activity with extra support from circular strap.
- Universal sizing. Can be worn on left or right.
- Colour: Black
Actimove® Sports Edition aids with pain relief and healing through balanced warmth and medical compression. Offering great comfort from excellent moisture management and skin-friendly materials. Actimove Elbow Support features a slip-on design with easy application and adjustment.
- Enjoy sports, as pain and healing are supported through balanced warmth and medical compression.
- "Comfort and good breathability through neoprene-free performance material."
- Quick and easy to fit with slip-on design and individuallly adjustable straps.
- Universal Sizing.
- Can be worn left or right.
- Colour: Black
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