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We offer support for our customers Mon - Fri 9:00am - 4:00pm (GMT -4)
Factory Direct Medical
34 Futurity Gate, Unit 15,
In the midst of this pandemic we are endeavouring to keep our employees and customers safe by practicing best practices as communicated by our governments’ ministries of health. Within these restrictions we are continuing to supply products our customers want and rely on to the best of our ability. Our supply lines are working, and stock is coming in and going out as usual.
Employees who are able to work from home are doing so and no employees showing symptoms of COVID-19 will be attending our warehouse or offices. Our facility is currently being staffed by a skeleton crew to minimise social contact.
Our store and warehouse at 15-34 Futurity Gate in Concord is open to customers at reduced hours of 10:00 am to 4:00 pm Monday to Friday. Customers uncomfortable with entering our premises can be served at the front entrance service window and purchases can be picked up from our warehouse entrance at the rear of the building.
We’ve been asked for products that help with infection prevention and control by our customers and have sourced suppliers for face masks (3ply & KN95), protective overalls and hand sanitizers. These items will be available approximately April 1, 2020 and can be pre-ordered by contacting firstname.lastname@example.org.
During this time of uncertainty and restricted activity we wish all our customers, suppliers, dealers and their loved ones the best of health and we are available to help in any way we can to meet their needs.
Factory Direct Medical Team
Feel Free To Ask
Our Sales and Service Staff are waiting to help with your mobility equipment needs.
We Are Open
9:00 am to 4:00 pm Monday to Friday (except holidays)
We Offer State-Of-The-Art Technology Which Ensures Safe & Reliable Performance Because We Never Lose Sight Of What Our Products Mean To Our Customers.