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We offer support for our customers Mon - Fri 9:00am - 4:00pm (GMT -4)
Factory Direct Medical
34 Futurity Gate, Unit 15,
Our products offer state-of-the-art technology that ensures safe & reliable performance. We never lose sight of what our products mean to our customers and their daily life.
Monday to Friday
10:00 am. to 4:00 pm
Store and Warehouse Location
34 Futurity Gate, Unit 15 Concord, Ontario L4K 1S6
We are continuing to supply products to our customers to the best of our ability
In this midst of the COVID-19 pandemic, we endeavor to keep our employees and customers safe by implementing the best practices as laid out by our government and ministries of health. Working within these restrictions, we continue to supply products to our customers to the best of our ability. Most of our supply lines are intact and stock continues to come in.
We want to prevent the spread of COVID-19
Employees who are able to work from home are doing so and no employees showing symptoms of COVID-19 will be attending our warehouse or offices. Our facility is currently being staffed by a skeleton crew to minimise social contact.
Our store/warehouse at 15-34 Futurity Gate in Concord is open to customers at reduced working hours of 10:00 am to 4:00 pm Monday to Friday. Customers uncomfortable with entering our premises can be served at the front entrance service window and their purchases can be picked up from our warehouse entrance at the rear of the building.
During this time of uncertainty and restricted activity we wish all our customers, suppliers, dealers and their loved ones the best of health. We are available to provide any help we can to meet their needs.
Factory Direct Medical Team
Our customers are our most important focus.
We will always do our best to meet your needs from streamlining your online shopping experience to shipping your order.
We strive for comfort, convenience, performance, and durability.
As a Canadian distributor of durable medical equipment and aides, we are committed to providing affordable solutions for value-conscious consumers. We’re on a continuing quest to improve the standards of comfort, convenience, performance, and durability of the products we sell.
As a leading distributor of power folding wheelchairs, lift chairs, mobility scooters, walking aids, ramps, compression socks and bath safety products, we take great satisfaction in the superb craftsmanship and lasting durability of all of our growing product lines. We use only the highest quality components to give you the ultimate in comfort, convenience and style - with minimum maintenance.
The EZee Life™ “X” Frame Plus aluminum folding walker is designed both for indoor and outdoor use but with its large 10" front casters it will roll over a wider range of terrain types than conventional 8" wheeled rollators. This lightweight rollator features a foam padded nylon seat, carry bag, locking hand brakes flip up front casters, removable rear wheels and has a weight capacity of 136 kg (300 lb).
The overall width of 25.2” will allow this walker to be easily maneuverable through normal sized doorways and around the house.
The handle height is easily adjustable without the need of tools from a lowest height of 31.5" to a maximum handle height of 36.2". This height should be suitable for users between 5' 2" and 6' in height.Learn More
The Ezee Life™ Economy Wheelchair is available in either 16" or 18" seat width, has a 16” seat depth, a 19½" seat height, has removable footrests and folds for easy storage and transportation. This wheelchair has a weight capacity of 300 lbs. and is suitable for short trips and occasional use.Learn More
The Bedside Econorail is the most affordable value in bed safety. It allows for easy transfer in and out of bed, while weighing less than 2 lbs and folding up to a size small enough to fit into a carry on suitcase. It is ideal for travelling and comes with a stylish tote.
The no-slip grip and safety strap ensure that the user is comfortable and safe, while the 4-Pocket Organizer is a handy way to keep all necessary items on hand.Learn More
The CH3016 EZee Life™ Ultra Light aluminum folding walker is a tall rollator designed both for indoor and outdoor use with 8" casters. This lightweight rollator features a lightly padded adjustable height seat, foam padded backrest, carry bag, locking hand brakes and has a weight capacity of 136 kg (300 lb).
The overall width of 22” will allow this walker to be easily maneuverable through smaller sized doorways and around the house.
The handle height is easily adjustable without the need of tools from a lowest height of 33.7" to a maximum handle height of 39.8". This height should be suitable for users between 5' 8" and 6' 4'" in height.Learn More
The EZee Fold G1 CH4060 HD power wheelchair is a lightweight portable power wheelchair that folds easily for easy transport and storage but offers a range of up to 15 kms per battery and a weight capacity of 160 kg. (350 lb). Optional second battery will increase range accordingly. This chair's easy folding frame makes it ideal for local trips or travelling afar.
With a seat width of 18“ and a seat depth of 17” this chair will fit most average sized adults.Learn More
Active Ingredient: Ethyl alcohol 65%
This 22" Heavy Duty Wheelchair has a 22" seat with and are an economical choice for those who need a larger that standard wheelchair for regular to heavy use and institutional settings such as stores, hospitals, government offices etc.
The DET-306 infrared digital thermometer - non-contact - provides the measurement result in approximately 1-2 seconds.
Infrared technology is easier to use, hygienic and reliable, as it is highly accurate. In addition, it can be used to measure the temperature of objects.Learn More
30 pads per package
3 Packages per case (90 pads)
Unsure about the size or style?
Click here to order a sample
This medium viscosity gel is an excellent conductive agent for use in therapeutic ultrasound, diagnostic imaging and other external procedures requiring a thick medium. Wavelength Multi-Purpose Gel has excellent lubricating and glide properties. It will spread evenly without running or drying.Learn More