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Lift Chairs

Compression Socks

PORTABLE  Electric Scooters

Welcome To Factory Direct Medical

Canada’s Premier Online Source For Home Health Care And Mobility Products.

Featured Products Compression Stockings

Featured Products Wheelchairs

Featured Products Electric Scooters

Featured Products Lift Chairs

Brands We Carry

What Our Customers Are Telling Us

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Susan RahimiSusan Rahimi
06:21 05 Oct 22
I needed to have a support sock I went to Kene Medic an specialist did the measurement who estimated the price will be more than $200 + tax.I went to Canada medical their specialist did measurement. I paid $175 for it. I received it 2 size smaller than my size. I went to store they said there is no return for safety issue. Their policy for return for some items that it does not have safety issue, the customer will not receive the full refund some percentage will be deducted. They said this is their policy, they are employee they have to follow the rule.I call sigvaris and told them the stories. They advised me that I can purchase the same support socks from the Factory direct. The factory direct charged me $95 for the same support socks that Canada care charged me $175.The people who wrote in their review that the are happy from customer service of the Factory direct. They ignored this company tried to charge their customer the minimum amount and receive the minimum profit.I bought universal adaptor from the Best Buy for $39+ tax . I ordered from factory direct for $12.I believe some people by criticizing Factory Direct they plan to cause the company such as Factory Direct become bankrupt in order the other companies who charged double become richer and fatter.
Rob GriffithsRob Griffiths
14:22 15 Aug 22
Al was awesome in helping us get a scooter adjusted to fit my fathers needs. Everything was seamless from delivery to follow up. I was very frustrated with the Shopping Channel's customer service, but Al made all those frustrations disappear. Thanks very much!
Simin RahseparSimin Rahsepar
00:27 29 Jul 22
Recently, I received a compression support socks from the factory direct with the same good quality and the the same price that I paid 5 and 10 years ago to another medical supply.At the present time, the other medical supplier increased the price of the same brand name twice more than 5 and 10 years ago.I prefer to stay the customer of the factory direct who provide good quality products also they get the minimum profit for themselves, in addition that they have very helpful customer service.
Herman FrancesHerman Frances
14:11 17 Jul 22
Due to my bad knees, I couldn't go anywhere without pain. Then I discovered the Atto Scooter which I purchased from this fine company. It's been fantastic, for now I'm able to put the unit in my car and go anywhere. Allan, their sales representative, was most helpful and is someone who really cares about his clients. I encountered some minor problems that I was unable to solve myself. He took care of it and solved the problem for good. This is a great company to work with and I strongly recommend them.
exceptional customer service from Factory Direct Medical staff

We strive for comfort, convenience, performance, and durability

As a Canadian distributor of durable medical equipment supplies and aides, we are committed to providing affordable solutions for value-conscious consumers. We’re on a continuing quest to improve the standards of comfort, convenience, performance, and durability of the medical supplies we sell.

As a leading distributor of power folding wheelchairs, lift chairs, mobility scooters, walking aids, ramps, compression socks and bath safety products, we take great satisfaction in the superb craftsmanship and lasting durability of all of our growing product lines. We use only the highest quality components to give you the ultimate in comfort, convenience and style – with minimum maintenance.